Privacy Policy

Who we are

Tracked By Me is operated by Royce Keith Williams. In this policy, “we” and “us” mean Tracked By Me and its operator.

What we collect

We collect only what the service needs to work:

• Your email address. It is how you sign in and where we send reminders and account emails. There is no password to store.
• What you add: properties, vehicles and equipment, your tasks and due dates, and completion records such as the date, the amount paid, who did the work and your notes.
• Files you upload: photos, receipts, invoices and other proof.
• Your reminder choices in Settings.
• Messages you send us through the Contact & Support page: your name, email and message.
• Where you came from, such as the link or page that brought you to the site, and counts of what happens in the app, such as sign-ups. We use these to understand what is working.

How we use it

• To run your account: show your dashboard, calendar, history and reports.
• To send email you would expect: your sign-in code, a welcome email, reminders before tasks are due, and notices about your free trial.
• To answer you when you contact us.
• To keep the service secure and working, and to improve it.

What we do not do

• We do not sell your personal information.
• We do not share your records with other customers.
• We do not use your uploaded files for anything other than showing them back to you in your account.

Who helps us run the service

We use outside providers for the parts we do not build ourselves. Payments are handled by Stripe: when you subscribe you enter your card on Stripe’s checkout, and we do not see or store your full card number. Our hosting and email delivery providers process your information only so the service can run and send the email you have asked for.

Sharing and legal disclosure

Beyond the providers above, we share your information only when the law requires it, to respond to a valid legal request, or to protect the safety, rights or property of our customers, the public or ourselves. If the business is ever sold or merged, your information may move to the new owner, who must keep honoring this policy.

How long we keep it

We keep your information while your account is open and as long as we need it to run the service, meet legal and billing obligations and resolve disputes. When you delete your account, we remove your information except what we must keep for those reasons.

Browser storage

We use your browser’s storage to keep you signed in and to remember where you came from when you arrived. You can clear it in your browser settings; you will then need to sign in again.

Email we send

We email you about your account and the tasks you set up: sign-in codes, a welcome message, reminders before tasks are due, and notices about your free trial and subscription. You choose which reminders you receive in Settings. Sign-in and account notices are part of running your account.

Your choices and control

• Edit or delete any property, task or record from inside the app.
• Change which reminders you receive in Settings.
• Delete your account from Settings. This cancels your subscription.
• Ask us for a copy of what we hold about you, to correct it, or for it to be deleted, through Contact & Support. Depending on where you live, the law may give you these rights, and we will honor them.
• If your free trial ends and you do not subscribe, your information stays in your account, and access and reminder emails pause until you subscribe or delete your account.

Security

You sign in with a one-time code sent to your email, so there is no password that can be guessed, reused or leaked. Each signed-in account can read only its own records. No online service can promise perfect security, so please keep your email account protected, because it is how you reach yours.

Please do not upload sensitive personal documents you do not need, such as government ID numbers, bank account details or passwords. Receipts, invoices, photos and proof of work are what the service is built for.

If we learn that your personal information has been accessed without permission in a way that puts you at risk, we will tell you, and the authorities where the law requires it.

Children

Tracked By Me is for adults managing property and equipment. It is not intended for children under 13, and we do not knowingly collect their information.

Changes to this policy

If we change this policy we will update this page and the date at the top. If a change affects how we use your information in a significant way, we will tell you by email.

Questions

If anything here is unclear, or you want to make a privacy request, get in touch and we will help.

Contact & Support